Privacy Policy

Uncommonly Privacy Policy

This is the privacy notice of Uncommonly Ltd. In this document, “we”, “our”, or “us” refer to Uncommonly Ltd with registered office at 4 Ground Floor Offices, Colmworth Business Park, St Neots, Cambridgeshire, United Kingdom, PE19 8ER.

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we process any information relating to you (your personal data) in connection with your use of our website http://www.uncommonly.co.uk (Website). It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.

We collect, use, and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR).

This privacy policy is divided into the following sections:

The personal data we collect about you
How your personal data is collected
How and why we use your personal data
Who we share your personal data with
Cookies
Your rights
Complaints
Timings
Transferring your personal information out of the UK
Review of this privacy policy

The personal data we collect about you

The personal data we collect about you depends on the particular activities carried out through our platform. We may collect and use the following personal data about you:

your name, address and contact information, including email address and telephone number and company details
information to check and verify your identity, eg date of birth
location data, if you choose to give this to us
your billing information, transaction and payment card or other payment method information
bank account and payment details
details of any information, feedback or other matters you give to us by phone, email, post or via social media
your activities on, and use of, our Website
Information in connection with a job application
your messages to our support team
information about the services we provide to you

You must provide this personal data to use our Website and the services on it unless we tell you that you have a choice.

How your personal data is collected

We collect personal data from you:

directly, when you enter or send us information, such as when you create an account with us, contact us (including via email), send us feedback, purchase services via our platforms, post material to our Website, and complete customer surveys or participate in competitions via our platforms, and
indirectly, such as your browsing activity while on our platforms; we will usually collect information indirectly using the technologies explain in the section on ‘Cookies’ below.

How and why we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances and for the purposes identified within each section:

Information we process because we have a contractual obligation to you
Information we process with your consent
Information we process for the purposes of legitimate interests
Information we process because we have a legal obligation

What we use your personal data for	Our reasons
Providing services to you	To perform our contract with you or to take steps at your request before entering into a contract
Customise our Website and its content to your particular preferences based on a record of your selected preferences or on your use of our Website	Depending on the circumstances: —your consent as gathered by the separate cookies tool on our Website —where we are not required to obtain your consent and do not do so, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you If you have provided such consent you may withdraw it at any time (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our Website and how you move around different sections of our Website for analytics purposes to understand how people use our Website so that we can make it more intuitive or to check our Website is working as intended	Depending on the circumstances: —your consent as gathered by the separate cookies tool on our Website —where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e to be as efficient as we can so we can deliver the best service to you If you have provided such consent you may withdraw it at any time (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Statistical analysis to help us understand our client base	For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price

Who we share your personal data with

We may share personal data with:

third parties we use to help deliver our services to you;
other third parties we use to help us run our business, eg marketing agencies or website hosts and website analytics providers; and
our bank.

We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.

We or the third parties mentioned above occasionally also share personal data with:

our and their external auditors, in which case the recipient of the information will be bound by confidentiality obligations;
our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations;
law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations; and
other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymised but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations.

If you would like more information about who we share our data with and why, please contact us via information@uncommonly.co.uk.

Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our Website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

If you choose not to use cookies or prevent their use through your browser settings, you will not be able to use all the functionality of our Website.

If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our site or may otherwise adversely affect your user experience.

Please note that some third-party services placing cookies or utilising other tracking technologies through our site may have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy, and we do not have any control over them.

Your rights

a. Access to your personal information

You can ask to obtain a copy of any information of your personal information held by us you may send us a request at information@uncommonly.co.uk.

After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

b. Removal of your information

If you want us to remove personally identifiable information from our Website, you may contact us at information@uncommonly.co.uk.

This may limit the service we can provide to you.

c. Correction of your information

If you notice any mistakes in your personal information that you want us to correct then

data, you may contact us at information@uncommonly.co.uk.

d. Restriction of use of your personal information

You can restrict use of your personal information in certain circumstances, eg if you contest the accuracy of the data.

e. Data portability

You can request to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations.

f. To object to use

You have objection rights:

—at any time to your personal data being used for direct marketing (including profiling)

—in certain other situations to our continued use of your personal data, eg where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims.

g. Not to be subject to decisions without human involvement

You can ask not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.

h. The right to withdraw consent

If you have provided us with consent to use your personal data you have a right to withdraw that consent easily at any time. You may withdraw consent by contacting us at information@uncommonly.co.uk.

Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn.

Complaints

If you are not happy with our privacy policy or if have any complaints, then you should tell us by email. Our email address is information@uncommonly.co.uk.

We will attempt to resolve it within 30 days of receiving the complaint.

If you are in any way dissatisfied with how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/.

Timings

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

to provide you with the services you have requested.
to comply with other law, including for the period demanded by our tax authorities.

to support a claim or defence in court.

Transferring your personal information out of the UK

UK and other countries outside the UK have differing data protection laws, some of which may provide lower levels of protection of privacy.

It is sometimes necessary for us to transfer your personal data to countries outside the UK. In those cases, we will comply with applicable UK laws designed to ensure the privacy of your personal data.

As we are based in the UK we may need to transfer your personal data from the EEA to the UK.

Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our Website on the day you use our Website. We advise you to print a copy for your records.

If you have any questions regarding our privacy policy, please contact us at information@uncommonly.co.uk.